SaaS Contracts for Startups: making your software work legally
Protect your SaaS solution with well-crafted contracts: licenses, terms of use, SLAs, intellectual property and privacy.
Schedule your legal consultation for your SaaSWhy does your SaaS solution need a solid legal foundation?
Your software can be well developed, scale fast, and solve a real problem. But if you don't have the legal conditions well planned, any conflict with a client, supplier or investor can slow your growth.
A SaaS without a clear contract is a ticking time bomb. And the worst part is that many startups don't even know it until a client defaults, an investor demands guarantees, or someone copies you.
At Satya Legal we help you shield your technological solution with contracts designed to scale: clear, well-structured and with the protection that a digital product needs in Europe and beyond.
What do our SaaS contracts for startups cover?
A poorly made SaaS contract can leave you without payment, without rights or even without customers. We structure it with you, adapted to your product, business model and legal reality.
Software usage license
What the customer can do with your product and what they cannot. Limitations, access, duration, cancellation.
Payment, renewals and cancellation
Rates, upgrades, refund conditions and billing cycles (monthly, annual, etc.). Everything in writing.
Privacy and data protection
Integrated GDPR, data processing, consent, and obligations of both parties.
Technical support and service levels (SLA)
What support you offer, in what timeframes, with what limits. Also coverage for outages or incidents.
Limitation of liability
What happens if your software fails. How far you take responsibility and how far you don't.
Intellectual property and confidentiality
Shielding your code, brand, interface and database. And NDA if sensitive details are shared.
Adaptation to international markets
If you sell outside Spain, we adapt the conditions to local legislation (EU, LATAM, US).
No templates you don't understand. Everything explained, validated with you, and with business vision.
Common mistakes when selling a SaaS without a well-crafted contract
A SaaS without a solid legal foundation seems to work... until it stops working. Here are some mistakes we've seen (and solved) too often:
Not defining permitted software use: Customers who clone your service, resell access or use your platform without limits because you never prohibited it.
Not having GDPR properly implemented: Forms without privacy, misconfigured cookies, databases without consent... sanctions and loss of trust.
Unlimited support: Customers who demand 24/7 attention because you didn't set conditions. Your team burns out. You lose money.
Not shielding your IP (intellectual property): An external developer can claim rights over code you paid for... but didn't sign.
Investors who halt a round: They review your legal conditions and don't find a single well-drafted clause. Result: delays or lowers the deal.
All this is avoidable. And much cheaper to prevent than to fix afterwards. A good SaaS contract saves you scares and makes you more professional from day one.
Frequently asked questions about SaaS contracts and Legal Tech
What should a SaaS contract include?
Usage license, payment conditions, support (SLA), GDPR, intellectual property, limitation of liability and cancellation clauses. Everything should be clear and adapted to your product.
Can I use a SaaS contract in English if I sell outside Spain?
Yes, but it must be well adapted to the legal framework of the country where you sell. We draft in English or Spanish, and align it with European, American or LATAM legislation.
How do I protect my software code?
Through copyright, assignment of rights in contracts with developers, and specific confidentiality and use clauses. We also review open source licenses if you use them.
How much does a well-made SaaS contract cost?
It depends on the complexity of the software and whether you sell B2B or B2C. At Satya Legal we work from €600, with complete clauses, personalized review and scalable approach.
Should I include GDPR in my SaaS contract?
Absolutely. If your software processes personal data (users, customers, leads...), you must comply with GDPR and reflect it in the contract. We help you integrate it without friction.
Is your SaaS ready to scale... legally?
Software without legal protection can be slowed down by poorly defined support, customer conflicts or blocked rounds. A good SaaS contract gives you clarity, control and confidence to grow.
At Satya Legal we work with tech startups like yours. We draft and review your conditions with a realistic, scalable approach 100% adapted to your product.
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